Shipping policy

Processing Time

Orders are typically processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next business day.

We currently ship to:

We’re working on expanding to more locations soon. Stay tuned!

United Kingdom: 2–4 business days

Please note that delivery times may vary depending on carrier delays or customs processing.

Shipping costs are calculated at checkout based on your delivery location.

We may offer free shipping promotions from time to time.

Once an order has been handed over to the shipping carrier, SHIN Matcha Club cannot guarantee delivery times.

If your package appears lost or significantly delayed, please contact us and we will assist in resolving the issue.